News & Events

    Category Archives: Blog Home page

    Items with this category will appear as highlights on the home page – NO MORE THAN 3 ITEMS MUST HAVE THIS CATEGORY AT ANY ONE TIME

    New Book on Root Cause Analysis and Systems Thinking

    New book: “Beyond the Five Whys: Root Cause Analysis and systems thinking,” published by Wiley in November 2023. 

    Over the past 10 years, I have been working increasingly on Root cause analysis with a number of clients. This work has resulted in a range of approaches which have proved to be powerful in ‘cracking’ many long-standing problems across a range of different contexts.

    The results of these efforts are now encapsulated in this book in overview form which seeks to cover both root cause analysis techniques and ways of thinking systemically. To bring home key messages board members, senior executives, and a range of other colleagues (from public service, medicine, aviation, manufacturing, and internal audit) have been prepared to speak, often for the first time, about some of the subtle ways that you can do 90% of the right things and still end up with a big problem or set-back. The book also covers insights from a range of public inquiries, including 9/11, the 2007-2008 financial crisis, Grenfell Tower and going back to the two inquiries into the Titanic tragedy of 1912. As you will discover, neither the iceberg, nor the crew, nor the number of lifeboats were root causes for that tragedy.

    The book is written for a general audience but includes Appendices covering the implementation of Root cause analysis in an organisation as well as guidance for audit professionals who want to get to the bottom of problems (whether these are significant, or just recurring minor setbacks).

    Risk Hotspots

    Risk Hotspots

    Just available “Risk hotspots” for the ACCA – as an article and as a podcast (17 minutes).

    The number of risk hot spot updates has grown considerably over the years but there are catches with using them and you need to exercise quality control over their use. In this short podcast, James Paterson of Risk & Assurance Insights talks about the background to risk/issue “hot spot” polling, why these surveys are interesting/important, the catches to be aware of, quality control over risk hot spot updates, and specific recommendations for internal auditors. This podcast accompanies an article on the same topic by James.

    Listen to the podcast

    Join our mailing list

    We will keep you updated with news and events.


    Contact and appointments:

    Risk & Assurance Insights
    T: +44 (0)7802 868914

    Please also use our contact form