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Our Founder

James Paterson

James was formerly Chief Audit Executive for AstraZeneca PLC from 2002 - 2009. He has worked in a range of other corporate and commercial finance roles, including Head of Group Financial Reporting and Director of Global Leadership Development programmes.

He has been a consultant, trainer and business coach since 2010.

After working on a Masters Degree In Management - he was seconded into HR to be head of Global Leadership Development programmes for several years.

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Root Cause Analysis & Culture

Getting to the underlying reasons why things can go off track and understanding the behavioural, 'human factors' that are involved.

Governance & Risk Assurance

Focusing on both accountabilities and how to ensure certainty to within defined tolerances.

Leadership & Political Savvy (Coaching)

Developing an authentic style that is able to identify and adapt to political realities.

Internal Audit

Ranging from internal audit team effectiveness to more tangible good practices including lean auditing.

Other/Miscellaneous

A range of support and training options are available to Audit Committees and teams working in Governance, Risk and Compliance, and Risk Assurance/Control.

Our Clients

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Our Reviews

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Our Services

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Training & Webinars

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Resources & useful links

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Contact

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Beyond the Five Whys: Root Cause Analysis & Systems Thinking

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What our readers say...

As the world becomes ever more complex and fast paced it is imperative that we become outstanding at learning from experience. Somehow, we must get beyond blame and shame when examining why things go wrong. Otherwise, we will just repeat, and probably make bigger mistakes.

Andrew Pal, CEng, FIMechE, Leadership Coach and Organisation Consultant

Through clear explanations and real-world examples, readers will learn how to systematically identify root causes and develop effective solutions that address the underlying problems. This book is a valuable resource that professionals can read and start to apply to improve their problem-solving skills and make a positive impact within their…

Sandeep Das, Head of Internal Audit, St John Ambulance

James uses a combination of real-life stories and best practice insight to present a practical approach to root cause analysis that will help shift your mindset to unleash the power of being more curious.

Damian Finio, CFO Phibro Animal Healthcare Corporation

James Paterson, a former Chief Audit Executive, tackles a topic of immense importance across all organizational sectors. The book also includes practical guidance from leaders in business, risk and audit.

Nancy Haig, CIA, CBA, CFE, CRISC, Principal – PIAC LLC

Lean Auditing: Driving Added Value & Efficiency in Internal Audit

What our readers say...

Sessions are always engaging with James. James has a very good delivery style and keeps you engaged in the topic being presented. He is also very good at engaging with individuals in getting points of understanding. Good pace and discussion.

Private

Thorough background knowledge. Grounded in practical audit processes and ideas to take back. Will recommend course with this tutor.

Private

James ran a very successful lean auditing workshop for us, working in close collaboration with my team and I. It was instrumental in surfacing a number of opportunities to improve our team ways of working and has helped us make improvements in our productivity and value adding contribution. James is…

Garry Rollason, Head of Internal Audit, Worcs & Warks shared audit service

We invited James to look out our ways of working from a LEAN perspective, and help us focus on those key areas where we could make real improvement, both for us, as an audit team, and for our customers. James worked closely with one of our sub teams, getting to…

Robert Hutchins,, Head of Partnership, Devon Audit Partnership

Bring him back every year – Root Cause Analysis next time please. He is fantastic! Very engaging and easy to listen to, fabulous presenter. Fantastic! I would like to see him back! Bring him back next year! He was great! Excellent job at engaging the crowd and keeping it relevant. Excellent, high energy presenter, very…

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